Terms and Conditions

 

Last Updated: May 14, 2026

These Terms and Conditions (these “Terms”) is a legal agreement between the QM LP dba QM Solutions (“QM”, “we”, “us”, or “our”) and you, an individual accessing the network of QM at 200-5420 North Service Road, Burlington, ON L7L 6C7 (the “QM Guest Network”) on behalf of yourself or your organization. The Website includes but is not limited to and all other sites owned and operated by QM that redirect to the Website, all subdomains provided through such other site or the Website, and all downloadable applications, features, functionality, content, documents, or information that is made available or provided on the Website. The Website is made available to you for the purposes of providing you with access to the internet via QM Network

You agree that your use of the Services, including the Website, is subject to the terms of our Privacy Policy (“Privacy Policy”), which is incorporated by reference into, and forms an integral part of, these Terms.

BY USING THE SERVICES, YOU ARE DEEMED TO HAVE READ AND UNDERSTOOD THE TERMS HEREIN AND ARE INDICATING YOUR ACCEPTANCE OF, AND YOU AGREE TO BE BOUND BY, THE TERMS AND CONDITIONS OF THESE TERMS WHICH SHALL GOVERN YOUR ACCESS AND USE OF THE SERVICES. IF YOU DO NOT AGREE WITH ONE OR MORE OF THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES AND MUST EXIT THE WEBSITE AND REFRAIN FROM USING THE SERVICES.

Because of the importance of this part of the Terms, we will capitalize all the letters for your attention: THESE TERMS CONTAIN A RELEASE BY YOU OF ALL CLAIMS FOR DAMAGE AGAINST US THAT MAY ARISE OUT OF YOUR USE OF THE SERVICES OR THE WEBSITE. BY USING THE SERVICES, YOU AFFIRM THAT YOU AGREE TO THESE PROVISIONS.

  1. Modification of Terms

The Services are offered subject to acceptance of all of the terms and conditions contained in these Terms. QM reserves the right to modify, replace or revoke these Terms. Should QM wish to modify or replace these Terms, it will provide you with notice of such changes prior to the coming into force of the changes via selected medium (email, application, website and/or others). If you use the Website after receiving notice of any such modification or replacement, you are deemed to have read and are indicating your acceptance of, and you agree to be bound by, the modified or replaced terms of use.

  1. Modification of Services; Downtime

QM reserves the right to change the Website or change, eliminate or interrupt any of the Services without notice and for any reasons whatsoever. The “Services” may be temporarily unavailable from time to time for maintenance or other reasons. We assume no responsibility for any error, inaccuracy, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communications between you and QM through the Website or use of Services.

  1. Permitted Uses

You agree to use the Services only for purposes that are permitted by these Terms. You agree, and confirm, that your use of the Services is in full compliance with the laws of the jurisdiction(s) to which you are subject, and that you are not prohibited from using the Services due to any restriction whatsoever and that you have obtained all necessary consents and approvals required or reasonably necessary.

  1. License

QM hereby grants you a limited, non-exclusive, personal, non-transferable, non-sub-licensable and revocable right and license to (a) access the Website for the purpose of receiving the Services in accordance with these Terms and (b) access, view and print any information and documentation made available on the Website, for your personal, non-commercial and informational use only to assist you in the access and use of the Services. QM may terminate this license at any time for any reason whatsoever. All rights not expressly granted herein are reserved solely for QM.

  1. Suspension and Termination of Access

QM may also suspend or terminate your access to the Services or terminate these Terms at any time without written notice to you for any or no reason whatsoever.

If these Terms are terminated for any reason, you are still bound by the provisions of the Terms that are intended to survive. Except to the extent prohibited by law, QM has no liability of any kind or any nature whatsoever to you solely by reason of any change, modification, suspension or discontinuance of the Website or any or all of the Services in accordance with its terms. Except to the extent prohibited by law, you agree that you shall not make any claim against QM, including with respect to any lost revenue, profits or opportunities as a result of such change, modification, suspension or discontinuance or on account of any expenditures made or actions taken in reliance on the expected continuation of the Services or these Terms.

  1. Content

The Website may include images, text, works, audio files, sounds and other content and data that are owned by third parties (“Third Party Content”). You agree that all of the terms and conditions of these Terms relating to the Website apply to your access to and use of any Third-Party Content and you further agree to comply with any terms and conditions that are specific to the Third-Party Content.

All content and data made available by QM through the Website, including any Third-Party Content, (the “QM Content”) is owned solely and exclusively by QM and/or third parties. You may not: (a) publish, publicly perform or display, or communicate to the public or otherwise distribute to any third party any of the QM Content (as defined below); (b) market, sell, re-sell or make commercial use of the any QM Content; (c) systematically collect from the Website and use any QM Content, including the use of any data mining, robots, or similar data gathering and extraction methods; or (d) make derivative uses of the Website or the QM Content.

If you make any information, data or content available to QM on or through the Website, including by submitting blog posts, by contacting us, by signing the QM pledge, or providing comments or ideas about our Services or the Website (“User Content”), you are deemed to grant QM a non-exclusive, transferable, sub-licensable, irrevocable, royalty-free, perpetual, worldwide license to store, use, copy reproduce, modify, adapt, edit, translate, publish, perform and display any such User Content that you make available on, though, or in connection with the Website without any payment or restriction. You are solely responsible and liable for any User Content you make available on or through the Website or that is made available by you. If you make User Content available, you represent that you have the right to do so. You agree that QM may proofread, summarize or otherwise edit, remove and/or withdraw your User Content in its sole discretion and for any reason whatsoever.

If you provide QM with any comments, suggestions, recommendations, requests or any other feedback (“Feedback”), QM may use such feedback to improve the Website or Services or for any other purpose. Furthermore, QM shall own such Feedback and QM and its affiliates, licensees, clients, partners, third-party providers and other authorized entitled may use, license, distribute, reproduce and commercialize the Feedback, and you hereby assign, irrevocably, exclusively and on a royalty-free basis, all such Feedback to QM.

  1. Disclaimers and Limitation of Liability

 

THE SERVICES AND WEBSITE ARE PROVIDED BY QM ON AN “AS IS” AND “AS AVAILABLE” BASIS. QM MAY MAKE CHANGES OR IMPROVEMENTS TO THE QM CONTENT AND FUNCTIONALITY OF THE SERVICES AT ANY TIME, WITHOUT PRIOR NOTICE TO YOU. QM DOES NOT WARRANT THAT THE SERVICES OR QM CONTENT WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. QM MAKES NO REPRESENTATIONS ABOUT THE TECHNICAL ACCURACY OR FUNCTIONALITY OF THE SERVICES OR THAT THE QM CONTENT IS ACCURATE, ERROR-FREE OR UP TO DATE. QM MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS OR INTELLECTUAL PROPERTY.

 

QM makes no warranties that your use of the QM Content will not infringe on the rights of others and assumes no liability or responsibility for errors or omissions in such QM Content. You expressly agree that your use of the Services is at your sole risk. You, and not QM, assume the entire cost of all necessary servicing, repair or correction in the event of any loss or damage arising out of your use of the Services or the QM Content.

 

In no event shall QM, its directors, officers, employees, agents or representatives be liable for any direct, indirect, incidental, special, punitive or consequential damages of any kind, including, without limitation, those resulting from loss of use, data, or profits, whether or not QM has been advised of the possibility of damages, on any theory of liability, arising out of or in connection with access to, use or performance of the Services, failure of the Services to operate, or any QM Content or other information provided in connection with the Services. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Your acceptance of this limitation of liability is an essential term of these Terms and you acknowledge that QM would not grant access to the Services without your agreement of this section. Some jurisdictions do not allow the limitation or exclusion of liability for consequential or incidental damages so the above limitation or exclusion may not apply to you.

 

  1. Trademarks

All product, brand and QM names and logos and trademarks displayed on the Website or used in connection with the Services are the trademarks of QM (or its suppliers, partner businesses or third party licensors). Any use of any of the marks appearing on the Website or in connection with the Services without the express written consent of QM or the owner of the mark, as appropriate, is strictly prohibited.

  1. Links

Any links on the Website to third party websites are provided for your convenience and for partnering sites to identify you are using our Services. If you choose to access third party websites or obtain products or services from third parties, you do so entirely at your own risk and such access is between you and such third party. QM does not warrant or make any representations regarding the legality, accuracy or authenticity of content presented by such websites or any products or services offered by third parties and shall have no liability for any loss or damages arising from the access or use of such websites, products or services. You are strongly advised to check the terms of use and the privacy policies of these external websites or resources before making use of them. You acknowledge that QM may remove any link to an external website or to resources at any time for any reason whatsoever.

  1. Jurisdiction

You acknowledge and agree that your use of the Website and all of the communications, transmissions and transactions associated with the Services and the provision of the Services shall be deemed to have occurred in the Province of Ontario, Canada. You agree that these Terms shall be exclusively governed by, construed and interpreted in accordance with the laws of the Province of Ontario, Canada and the federal laws of Canada applicable therein. You irrevocably attorn to the exclusive jurisdiction of the courts of the Province of Ontario in respect of all matters and disputes arising hereunder.

You expressly agree that, in the event that there is a dispute under these Terms and such dispute is to be resolved in a court of law, such dispute shall not be resolved by jury trial, and you hereby waive any right to trial by jury.

  1. Force Majeure

You agree that we are not liable for a delay or failure in performance of the Services or the provisions of these Terms caused by reason of any occurrence of unforeseen events beyond our reasonable control, including but not limited to, acts of God, natural disasters, pandemics or epidemics, power failures, server failures, third party service provider failures or service interruptions, embargo, labour disputes, lockouts and strikes, riots, war, floods, insurrections, legislative changes, and governmental actions.

  1. Waiver

No delay or omission by QM to exercise any right or power we have under these Terms or to object to the failure of any covenant of you to be performed in a timely and complete manner, shall impair any such right or power or be construed as a waiver of any succeeding breach or any other covenant. Any waivers by QM must be in writing and signed by an authorized representative of QM.

  1. Survival

To the extent permitted by applicable law, the disclaimers, limitations on liability, termination, interpretative provisions, and your warranties and indemnities shall survive any termination of these Terms.

  1. Entire Agreement

These Terms, the Privacy Policy and any documents referenced herein constitute the entire agreement between you and QM as it relates to the access to, and use of, the Services, the Website, and the subject matter of these Terms and supersede all prior or contemporaneous agreements, negotiations, representations and proposals, written or oral between QM and you. You and QM agree that these Terms and all documents relating thereto be drawn-up in English. Nous avons demandé que cette convention ainsi que tous les documents qui s’y rattachent soient rédigés en anglais.

  1. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable in any respect, then the remaining provisions of these Terms, or the application of such provisions to persons or circumstances other than those as to which it is invalid or unenforceable shall not be affected thereby, and each such provision of these Terms shall be valid and enforceable to the extent permitted by law.

  1. Assignment

These Terms are personal to you, and are not assignable, transferable, or sublicensable by you except with QM’s prior written consent. QM may assign, transfer, or delegate any of its rights and obligations hereunder without your consent.

  1. Electronic Documents

This electronic document, and all other electronic documents referred to or incorporated herein, will be: (a) deemed for all purposes to be a “writing” or “in writing”, and to comply with all statutory, contractual, and other legal requirements for a writing; and (b) legally enforceable as a signed agreement.

 

  1. Contact Us

Please send us feedback by emailing us at it@qm.solutions or writing us at 200-5420 North Service Road, Burlington, ON L7L 6C7; Attention: IT Department. By providing us with your e-mail address, you agree to receive all required notices electronically to that e-mail address or by mobile notifications. It is your responsibility to update or change that address, as appropriate.